PRIVACY POLICY

1. INTRODUCTION

FirstIn ("FirstIn," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our website at www.firstin-app.com, our mobile application ("App"), and any other services we offer (collectively, the "Services").

This Policy is governed by Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. INFORMATION WE COLLECT

a) Information You Provide:

• Personal identifiers (name, email, phone number)
• Account information (login credentials)
• Payment information (processed securely by third-party providers)
• Location data (when using venue features)
• Profile information and content you share
• Communications with us or other users

b) Information Collected Automatically:

• Device information (model, operating system)
• Usage data (app interactions, features used)
• Location data (when permitted)
• Analytics information
• Cookies and similar technologies

c) Information from Third Parties:

• Venue partners
• Payment processors
• Social media platforms (if you connect them)

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and improve our Services
• Process payments and transactions
• Show real-time venue information
• Send important updates and communications
• Personalize your experience
• Analyze usage patterns
• Ensure security and prevent fraud
• Comply with legal obligations

4. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

• Venue partners (for line skip services)
• Service providers (payment processing, hosting)
• Law enforcement (when legally required)
• Business partners (with your consent)
• During business transactions (mergers, acquisitions)

5. DATA STORAGE AND TRANSFER

Your information is stored in Canada and the United States. By using our Services, you consent to the transfer of your information to these locations, subject to applicable Canadian privacy laws.

6. YOUR PRIVACY RIGHTS

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Withdraw consent for data collection
• Request data deletion (where possible)
• File a complaint with the Privacy Commissioner of Canada

7. DATA SECURITY

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Limited employee access
• Secure data storage

8. RETENTION

We retain your information only as long as necessary to:

• Provide our Services
• Meet legal requirements
• Fulfill business purposes
• Resolve disputes

9. AGE RESTRICTIONS

Our Services are intended for users 18 and older. We do not knowingly collect information from individuals under 18.

10. CHANGES TO THIS POLICY

We may update this Policy periodically. We will notify you of significant changes via email or app notification.

11. CONTACT US

For privacy-related inquiries:

Email: FirstIn.ca@outlook.com

Phone: 647-464-0048

Privacy Officer

FirstIn

[Company Address]

12. CONSENT

By using our Services, you consent to this Privacy Policy. You may withdraw consent at any time by contacting us, though this may affect our ability to provide certain services.

13. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

14. COOKIES AND TRACKING

We use cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.

15. MARKETING COMMUNICATIONS

You can opt out of marketing communications by:

• Using unsubscribe links in emails
• Adjusting app notification settings
• Contacting us directly