Help Center/Getting Started

My Page — Venue Profile & Settings

Manage your venue's branding, operating hours, media, QR code, and public profile.

My Page

My Page is your venue's profile and settings hub. It's where you manage your venue's information, branding, operating hours, media, and your QR code — everything that represents your venue both inside the platform and to your guests.

My Page overview — venue profile and settings hub

Venue Information

The left panel shows your current venue details at a glance:

  • Email — your venue's contact email
  • Phone — your venue's phone number
  • Address — your full venue address
  • Timezone — your venue's timezone (e.g. GMT-5:00 EST)
  • Wait Time — your current manually set wait time
  • Member Since — the date your venue joined FirstIn
Venue Information panel showing contact details, timezone, and wait time

Venue Tax

Below Venue Information you'll see your Venue Tax settings — your Tax ID and Tax Percentage. Click Edit to update these.

Venue Tax settings with Tax ID and Tax Percentage fields

My QR

Your venue has a unique QR code that guests can scan to access your FirstIn page. Click Download to save the QR code image. This QR code can be printed on posters, placed at the entrance, or shared anywhere you want guests to quickly access your guest list or booking pages.

QR code section with Download button

Operating Hours

The Operating Hours section shows your current weekly schedule — which days you're open and your opening and closing times. Click Edit to update your hours.

Operating Hours weekly schedule editor

Media Tab

Click the Media tab to manage all your venue's images. There are five image slots:

ImagePurposeRecommended Size
Venue Logo IconCircular icon version of your logo400x400px
Venue LogoFull-width primary brand logo1200x400px
Venue ImageYour hero image1200x600px
QR BackgroundBackground behind your QR code800x600px
Cover Pass BackgroundBackground for cover pass pages800x600px

All images have a maximum file size of 5MB and support PNG, JPG, and WEBP formats.

Media tab showing all five image upload slots

Editing Your Venue Profile

Click Edit Profile to open the full Edit Venue form where you can update Basic Information, Location & Time, and Social Media & Online Presence (Yelp, Instagram, Website, Facebook).

Edit Profile form with Basic Information and Social Media fields

Tips

  • Upload all five images — venues with complete, high-quality images look significantly more professional.
  • Keep your Operating Hours accurate — this affects what dates guests can register for.
  • Add your social media links for free exposure.
  • Print your QR code and put it on your front door, Instagram story, and event flyers.