TERMS AND CONDITIONS

1. INTRODUCTION

Welcome to FirstIn ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of the FirstIn mobile application (the "App") and all related services. By downloading, installing, or using our App, you agree to these Terms. If you do not agree to these Terms, please do not use our App.

2. ELIGIBILITY

2.1. Age Requirement

You must be at least 18 years old to use FirstIn.

2.2. Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials. You agree to promptly update any information to keep it accurate and current.

3. SERVICES

3.1. Core Features

FirstIn provides the following services:

• Line skip passes for nightlife venues
• Cover payment processing
• Event ticket purchases
• Real-time wait time updates
• Venue heatmap functionality
• Friend location services
• Loyalty points system
• Apple Pay and credit card payment integration

3.2. Service Availability

Services are currently available in Halifax, Toronto, and Montreal. Service availability may vary by location and venue. We reserve the right to modify, suspend, or discontinue any feature at any time.

4. PAYMENTS AND FEES

4.1. Processing Fees

A processing fee of $1.00 is applied to each transaction. This fee may be charged to either the venue or the customer, as determined by the venue.

4.2. Commission Structure

FirstIn charges a 25% commission on each line skip pass sold. The remaining 75% of the transaction value is distributed to partner venues.

4.3. Payment Processing

All payments are processed immediately upon checkout. We accept credit cards and Apple Pay. All charges are final unless otherwise specified in our refund policy.

4.4. Refunds

Refund eligibility is determined on a case-by-case basis. Unused passes may be eligible for refunds within a specified timeframe. Processing fees are non-refundable.

5. USER OBLIGATIONS

You agree to:

• Provide accurate and current information
• Use the App for its intended purpose
• Comply with all applicable laws and regulations
• Respect venue rules and policies
• Not share or transfer passes to other users
• Not engage in fraudulent activities
• Not attempt to circumvent any App features or security measures

6. PRIVACY AND DATA PROTECTION

6.1. Data Collection

We collect and process the following types of data:

• User profile information
• Location data for heatmap and friend-finding features
• Payment information
• Usage statistics
• Device information

6.2. Data Usage

We use collected data to provide and improve our services. Data is handled in accordance with our Privacy Policy. We implement industry-standard security measures to protect your data.

7. INTELLECTUAL PROPERTY

7.1. Ownership

All content, features, and functionality within the App are owned by FirstIn. Users may not copy, modify, distribute, or reverse engineer any part of the App. All trademarks, logos, and brand features are the property of FirstIn.

8. LIMITATION OF LIABILITY

FirstIn is not liable for:

• Venue capacity changes or entry denials
• Event cancellations or modifications
• Technical difficulties or service interruptions
• Actions of other users or venues
• Loss of data or unauthorized access
• Force majeure events

9. MODIFICATIONS TO SERVICE

We reserve the right to:

• Modify or discontinue any service feature
• Update these Terms at any time
• Adjust pricing with reasonable notice
• Change service availability in any location

10. TERMINATION

10.1. Account Termination

We may suspend or terminate your account for violation of these Terms, for fraudulent activity, at our discretion, with or without cause, or upon your request.

11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Canada and the province of Nova Scotia, without regard to its conflict of law provisions.

12. CONTACT INFORMATION

For questions or concerns about these Terms, please contact us at:

Email: FirstIn.ca@outlook.com

Phone: 647-464-0048

Website: www.firstin-app.com

13. UPDATES TO TERMS

We may update these Terms at any time. We will notify users of any material changes through the App or via email. Your continued use of the App after such modifications constitutes acceptance of the updated Terms.