FirstIn Bottle Service dashboard and booking preview

Bottle Service, Built for Real Operations.

Floor plans + pre-orders + deposits + QR check-in + fraud protection — one system, zero chaos.

Interactive floor plans Deposits or full payment Fraud + chargeback protection

What You Get

Everything you need to run bottle service from one dashboard.

Floor Plan Builder

Drag-and-drop table placement with a visual room editor.

Asset Library

Tables, chairs, bars, and more — ready to drop into any layout.

Bottle Catalog

Search thousands of products. Guests pre-order before they arrive.

Deposits & Payments

Collect deposits or full payment up front with card verification.

QR Check-In

Each reservation gets a unique QR code for fast door entry.

Reporting

Nightly reservation + revenue reports sent automatically.

How It Works

Five steps from floor plan to check-in.

01

Build Your Floor Plan

Drag and drop tables, bars, and sections onto a visual canvas. Create multiple layouts guests can choose from — main room, patio, VIP.

02

Set Table Rules

Assign prices, names/labels, and max guest counts per table. Apply auto-gratuity and configure complimentary options.

03

Guests Reserve + Pre-Order

Customers book tables and select bottles from a searchable catalog — all before arriving.

04

Collect Payment

Request a deposit or full amount up front. Credit card authentication and Stripe Identity reduce fraud and chargebacks.

05

QR Check-In + Live Ops

Guests scan QR codes at the door. Staff see live reservation updates across all devices. Nightly reports go out automatically.

Design Your Room in Minutes

  • Drag-and-drop table placement with a visual room editor. Position tables, bars, and sections exactly where they belong.
  • Built-in asset library — tables, chairs, bars, lounge seating, and more. Drop them onto your canvas.
  • Create multiple floor plans guests can choose from: main room, patio, VIP, rooftop. Each layout is bookable.
Floor plan builder drag-and-drop interface
Table pricing and configuration dashboard

Control Pricing and Capacity by Table

  • Set individual prices, names/labels, and max guest counts for every table on the floor.
  • Auto-gratuity applied automatically — no manual calculations, no disputes.
  • Comp any table or bottle with one click. Manager-level comps for complimentary bottles and reservations.

Take Orders Before Guests Arrive

  • Search and select from a database of thousands of alcohol products — spirits, champagne, wine, and more.
  • Guests add bottles to their reservation at checkout. Orders are confirmed with the table booking.
  • Support complimentary bottles — managers can comp any item on the order.
Bottle catalog search and pre-order interface
Payment and fraud protection dashboard

Collect Payments Up Front—Safely

  • Request deposits or the full table amount up front — you decide the collection model.
  • Credit card authentication and verification at checkout to reduce fraud before it starts.
  • Stripe Identity validates purchaser identity for deposits and advanced payments — reducing chargebacks.
  • Built-in fraud scoring flags suspicious guests. Extremely high-risk orders can be auto-cancelled — reduce fraud by up to 99%.

QR Check-In + Live Reservation Board

  • Each reservation generates a unique QR code. Guests show it at the door for instant check-in.
  • Door staff scans QR codes with any device — confirms guest, table, and party size on the spot.
  • Live updates across all devices. Staff view and edit upcoming reservations from interactive floor plans in real time.
  • Reservations sync to FirstIn automatically with live updates — no double entry, no lag.
QR check-in and live reservation board

Nightly Reports, Automatically

Every night, detailed reservation and ticketing reports are generated and delivered — no manual pulls, no spreadsheets. Your team stays informed without lifting a finger.

  • Detailed reservation + ticketing reports sent nightly.
  • Delivered to owners, managers, and staff — whoever needs them.
  • Reconcile revenue and track performance across every shift.
Automated nightly reporting dashboard

Simple Fees

1.5% service fee

On deposits or payments collected through FirstIn.

You choose: pass the fee to the guest or absorb it.

Stripe payment processing fees may apply.

Frequently Asked Questions

Everything you need to know about Bottle Service.

Run Bottle Service Without the Chaos.

Go live fast. Control the room. Protect revenue.